Serene Care Membership Program
This membership is not health insurance. It does not replace insurance, cover medically necessary services, or alter insurance billing requirements. All clinical treatment will be billed to insurance or self-pay according to law.
SERENE BASIC
Access & Wellness Essentials
Includes:
- 1 Annual Non-covered Wellness & Lifestyle Assessment
- Unlimited Virtual Access Check-ins (administrative or wellness; no diagnosis or treatment)
- Priority scheduling
- Medication refill coordination (not prescribing visits)
- Digital health access portal
- 10% off imaging
- 10% off labs
- 40% discount on self-pay office visits
Important: All diagnostic or treatment-based visits will be billed per insurance rules or paid out-of-pocket.
SERENE PLUS
Wellness & Care Access Plan
Includes:
- 2 Non-covered Wellness & Preventive Assessments per year
- 4 Discounted In-clinic Visits per year
- Unlimited Virtual Access Check-ins
- 20% off most self-pay labs & imaging
- 1 Non-covered Mental Health Wellness Consultation
- Basic non-billable in-house tests (flu/strep/UA/glucose/pregnancy)
Important: All diagnostic or treatment-based visits will be billed per insurance rules or paid out-of-pocket.
SERENE PREMIUM
Comprehensive Access Plan
Includes:
- 4 Non-covered Wellness Assessments per year
- Unlimited Same-Day Scheduling Access
- Unlimited Virtual Access Check-ins
- Most in-house non-billable tests included
- 40% off self-pay imaging & advanced diagnostics
- 2 Non-covered Mental Health Optimization Sessions
- 50% off TMS evaluation
- Annual body composition scan
Family Add-On: $49/month per additional member
Important: All diagnostic or treatment-based visits will be billed per insurance rules or paid out-of-pocket.
Legal Disclaimers
This Membership Is Not Insurance
This program is not a health insurance plan and does not provide coverage for medical necessities, emergencies, chronic care treatment, or any service normally covered by insurance.
Insurance Billing Rules Still Apply
If members use insurance for any covered medical service, all co-pays, deductibles, and coinsurance remain due. Membership does not reduce or waive legal insurance obligations.
No Prepaid Medical Services
The membership fee pays only for access, wellness, administrative conveniences, and discounted services—not for diagnosis, evaluation, or treatment of medical conditions.
Medically Necessary Services Are Billed Separately
Any service that constitutes medical evaluation, treatment, diagnostic interpretation, mental health care, or prescription management will be billed to insurance or charged as self-pay.
Cancel Anytime / No Contract
Required for California compliance. Members may cancel at any time with written notice.